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Policies
 
Terms and Conditions of Website Use
Welcome to Green Oaks HOA website.  If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.   If you do not accept these Terms and Conditions you must immediately stop using this website.
Privacy
We are committed to keeping your personal information private. Green Oaks will not sell, distribute, or share any personal information you provide. Any personal information we possess will be used for the sole purpose of administering the relationship between yourself and Green Oaks.
Disclaimer
Certain information in this site connect to other people, companies and websites maintained by third parties over whom Green Oaks has no control. Green Oaks makes no representations as to the accuracy or any other aspect of information contained in our or any linked websites. In no event will Green Oaks, its related users, officers, owners, vendors or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this website or for any consequential, special or similar damages, even if advised of the possibility of such damages. Always exercise proper care by consulting with appropriate professionals.   The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the websites. We have no responsibility for the content of the linked websites.
You may not create a link to this website from another website or document without Green Oaks‘s prior written consent.
Prohibited Uses
Prohibited uses of this website shall include, but not be limited to:
Copying/Duplicating any content or images found on this website.
Unauthorized distribution or sharing of passwords and/or access.
Attempting to impersonate any person associated with Green Oaks.
Any activity which adversely affects the ability of others to use this website as it is intended.
Using the email system to send unsolicited email.
Utilizing user contact information for any use other than non-commercial related business.
Passwords
You may be assigned an account and password in order to access certain areas of this website. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to immediately notify Green Oaks of any unauthorized use of your password or account or any other breach of security. Green Oaks cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
User Submissions
Any information, data, text, photos or content submitted for posting on this Green Oaks website will be considered non-confidential and non-proprietary and you warrant and represent that your submitted item is your own original work, that you alone own copyright, that it is an authentic and accurate depiction of the subject matter presented and that no other party has any right, title, claim or interest. Green Oaks will have no obligations with respect to such submissions. Green Oaks and its designees will be free to copy, disclose, distribute, reproduce, incorporate and otherwise use your submission.
These terms and conditions together with any documents expressly referred to in them, contain the entire Agreement between us relating to the subject matter covered and supersede any previous Agreements, arrangements, undertakings or proposals, written or oral: between us in relation to such matters. No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions. In agreeing to these terms and conditions, you have not relied on any representation other than those expressly stated in these terms and conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not been made expressly in this Agreement.
 

Additional Green Oaks HOA Website Policies and Management Practices:
 
Protecting privacy of information and providing a safe, yet user friendly experience is an essential aspect of the Green Oaks website. Here are the Website Policies that guide our efforts to ensure these goals.  If you have comments or suggestions, please share them at info@greenoakshoa.org.

Management
The website, including all content, photos and user information, is managed by the Green Oaks Webmaster, appointed by the Green Oaks HOA Board of Directors.

Levels of Access
There are four levels of access to the Green Oaks website:

Admin-Full access to content and user profiles in order to manage the website.  Admin status is granted only to the webmaster and website developer (appointed by the HOA) for the term of their position.
Public- General information about our neighborhood, available to all visitors.
Member- Specific information relevant to residents, available only to approved residents who have successfully registered on our website. 
Limited- Explicit information provided to certain non-residents (only after they register and are approved by the webmaster) including:
  • Realtors: access to HOA Documents only (required for home sale transactions) Tennis Pro: access to tennis court reservations only
  • Pool Management: access to pool reservations only
  • Others – to be determined by webmaster, with approval by HOA
 
Registration
All Green Oaks Homeowners will be encouraged to register on the website. Their completed profile form will be submitted online to the Green Oaks webmaster, who will verify their residential status.  Once approved, residents will be granted access to the Members section of the website, which is not accessible to the general public.  Non-residents will be denied access to the secure Member area, unless pre-approved by the HOA Board and Webmaster.
 
Renters- Residents signing a lease for 1 year plus, can register for the Green Oaks website. When a request for access is received (and the name is not  in the directory or has not been received from the Board treasurer who handles transfers), the webmaster will email that person (their email comes in the request) and ask if they are a new homeowner or renter. The following message will be sent:
 
Thank you for your interest in the Green Oaks Website. To protect residents private information we must verify residency. If you are a new homeowner, it appears the webmaster has not received your information to date. Please send an email to the webmaster at info@greenoakshoa.org stating you are a new homeowner. The webmaster will verify the sale and complete your request for access. 
 
If you are renting a Green Oaks property, please have the homeowner send an email to the webmaster at info@greenoakshoa.org verifying occupancy names and dates. Once this information is received, your access will be approved for the term of the lease. 
 
Home Page Information
Information on the Home Page is available to the public, so extra precaution will be taken to ensure that no resident information is accessible in the two information boxes (“Headlines” and “Happenings” located on the homepage).  In general:
Public – reads the one-line title only
Members – reads the one-line title, then clicks “Read More” to enter the password-protected Member portion of the website to access the full body of the news article or event information.
 
Photos
There are several types of photos used throughout the Green Oaks HOA website.  The Webmaster will work with the Photo Editor, who will be given Administrator access to curate the photos on the website.
Photo Release: Each member who registers on the website must accept or decline the Photo Release at the bottom of the registration page, which says By clicking "yes", I give Green Oaks HOA permission to use my likeness and that of my family members on the greenoakshoa.org website.
If answer is NO:  The webmaster will keep a list of all MEMBERS who answer NO to the Photo Release form.   This list will be updated and share with the Photo Editor.  All steps will be taken to ensure that no image of those who answered NO to the Photo Release will appear on the website.
If answer is YES:  Images will be used throughout the website (public and private areas – except for Photo Banner) that depict those who accept the photo release.
Photo Banner: Up to 10 photos rotate on top banner of each page. Accessible to public (on home page) and Members (on all Members pages). Will not contain images of people Size =
Photos for Headlines (news) and Happenings (events)- One photo per article accessible to public (on homepage) and members (full body of article). Can contain images of people (only with a signed Photo Release). Size =
Photos for Content Pages- One photo per content page (Accessible only to members. Left aligned on top of content page. Can contain images of people (only with a signed Photo Release)Size =
 
User Submissions
User engagement is encouraged on the Green Oaks website.  There are several areas that Members can submit and/or comment:
 
Submission: Hire a Teen, Find a Sitter, Classified, Business Directory and Homes For Sale
Comment: Photos, Headlines, Message Board, Review :Hire a teen, Review:Find a Sitter, Review:Business Directory
 
Submissions and Comments will be moderated by the webmaster – all entries will be reviewed first, then approved to appear on the website.  No inappropriate material will be allowed, as determined by the best judgment of the webmaster.  If not approved, the webmaster will contact the submitter to explain.
 

Should you have any questions, please contact us.